EN | RO

Şoseaua de Centură 5-6,
Chiajna, Ilfov

+ (40) 021 305 06 00
office@augsburg.ro

Monday - Friday 9.00 - 18.00
Sunday Close

Call Center

Alongside the AiCAT online app, Augsburg International’s Call Center offers efficient customer communication, which is essential for business success. Whether you send your application by telephone or email, our Call Center offers:

Mechanics & Consultancy

Information on the price and stock, alternatives to the products required and delivery deadlines for the references identified

Trucks & Consultancy

Information on the price and stock, alternatives to the products required and delivery deadlines for the references identified

Fleets & Consultancy

Schedules and settles all applications regarding the rescheduling of the motor vehicle in your fleet.

Product Returns

Analyses and solves any product return application within maximum 48 hours

Product Warranties

Analyses and solves any claim related to the warranty of the products sold by Augsburg International

Customer Support

Information regarding the range of products, useful documents
Information regarding the delivery deadlines and conditions for the orders launched
Customer information updates

Credit Control

Up to date information regarding the customer account, the payment and invoicing situation.

Service Equipment

Information on the price and stock, alternatives to the products required and delivery deadlines for the requested equipment