Şoseaua de Centură 5-6
Chiajna, Ilfov

+(40) 374 134 700
office@augsburg.ro

Luni - Vineri 9.00 - 18.00
Sambata 9.00 - 13.00, Duminica Inchis

Call Center

Along with the AiCAT online application, the Augsburg International Call Center service offers efficient communication with clients, essential for business success. Whether the request is by phone or email, through the Call Center we ensure:

Mechanics & Consulting

Information about price and stocks, alternatives to the desired products and delivery terms for the identified milestones.

Trucks & Consulting

Information about price and stock, alternatives to the desired products and delivery terms for the identified milestones.

Fleet & Consulting

Program and solve any request related to the repair of the car in your fleet.

Return Merchandise

Solve any request to return a product within a maximum of 48 hours.

Goods Guarantees

Resolve any complaint related to the warranty of the products sold by Augsburg International.

Customer Relations

Information about the range of products, useful documents.
Indications about the terms and conditions of delivery for the orders launched.
Update customer data.

Credit Control

Updated information about the customer account, the status of payments and invoices.

Service Equipment

Information about price and stock, alternatives to the desired products and delivery terms for the requested equipment.